IT Support / Infrastructure Engineer, Associate at GSRPosted on: 07/11/2021
Location: London (ON-SITE)
GSR is looking for an IT Support / Junior Infrastructure Engineer, Associate to join our global Information Technology team on a full-time basis. GSR is a leading programmatic trading company in the exciting and fast-evolving world of cryptocurrency trading. You will be based in Europe with the ability to travel as required. You will report to our Head of Infrastructure, Director. As part of the team, your responsibilities will be: * On-boarding/off-boarding of the company’s employees and contractors, providing 1st level face-to-face or over the phone support on desktop and hardware issues. * Maintain our MacOS desktop environment, including hardware provisioning, configuration, software installation and upgrades for new and current employees. * Creating user guides and documenting issues and resolutions. * Maintain high levels of IT system security and compliance with regulatory standards. * Design and implement backup solutions. * Document infrastructure system changes based on standard operating procedures. * Assist Infrastructure team with project work. **Your profile:** * 2 to 3 years experience in a related field or role, ideally in a pressured and fast-paced environment such as electronic trading. * Hands-on experience with MacOS and Linux system administration. * Experience in troubleshooting network and application issues. * Working knowledge of IAM solutions such as LDAP, Okta etc. * Knowledge of network protocols and VPN technologies (IPSec, OpenVPN etc.). * Knowledge of systems and network hardening and security principles. * Practical experience in one scripting language (preferably Shell scripting, Python). * Self-starter with fluent communication in written and spoken English. **Nice to have:** * Experience using Jamf to manage MacOS devices. * Experience in database administration (MySQL, Mongo etc.). * Exposure to cloud technologies (preferably AWS). * Knowledge of container technologies such as Docker/Kubernetes. * CI/CD pipelines and best practices, Git (familiarity with Maven or a similar toolchain is an added bonus). * Infrastructure as Code using tools such as Terraform, Ansible/Puppet.