ChatBot Developers - ManyChat at The Otaku Box

Posted on: 07/09/2021

Location: (REMOTE)

Original Source

Tags: javascript chatbot nlp

**JOB DESCRIPTION** We are looking for experienced ChatBot Developers to create amazing user experiences on ManyChat and other awesome platforms. You should be keen on learning new technologies and translating high-level requirements into interaction flows and artifacts, creating dynamic, intuitive, and functional chatbots for customers. **Chat Bot Developer Responsibilities:** * Work together with account managers to build innovative bots for the product direction, visuals, and experience. * Participate in all chatbot design stages from concept to final hand-off to account managers and customers. * Develop original ideas that bring simplicity and user-friendliness to complex design roadblocks * Prepare chatbot storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas * Discuss designs and key milestone deliverables with peers and executives * Perform user research and evaluate user feedback * Set design guidelines, best practices, and standards * Stay up-to-date with the latest chatbot trends, techniques, and technologies. * Sending all created flows and changes that are made to Marketing Manager for quality assessment * Enabling Marketing Manager to test the created flows and other type of work through links or keywords * Not publishing new chatbot flows until getting Marketing Manager’s approval * Notifying managers of any bugs, errors and inconsistencies within Many Chat flow, Dialogflow agent and Integromat scenarios and Zapier zaps that are connected to the chatbot * Proposing ideas to Marketing Manager on how to upgrade chatbot flows and make them more efficient and improve their conversion * Implementing these changes and upgrades upo **Duties** * Checking chatbot flows and conversations for bugs on Many Chat * Checking Integromat scenarios and Zapier zaps for bugs * Checking for new unanswered inquires and creating messages that answer them, on Many Chat * Training Dialogflow agent’s intents with new user inquiries * Creating new Dialogflow intents from new user inquiries that can’t be classified under current intents * Creating new flows on Many Chat when needed related to new company offers, products, sales, marketing projects, branding changes, etc * Creating new Integromat scenarios and Zapier zaps that connect to the chatbot * Creating plans for future improvements of Many Chat chatbot flows and Dialogflow agent * Attending weekly meetings * Creating monthly reports **Chat Bot Developer Requirements:** * 1+ years' experience of working on ManyChat Profound learner with the ability to be creative and rise to the challenge of delivery timelines * Experience in creating chatbot workflows, storyboards, user flows, process flows, and site maps. * Good practical experience with HTML, CSS, and JavaScript for rapid prototyping. * Strong visual design skills with a good understanding of user-system interaction * Strong presentational and team player abilities * Strong problem-solving skills with a creative approach: * Experience working in an Agile/Scrum development process **Platforms** * Many Chat * Dialogflow * Integromat * Zapier (currently not in use **Expertise** * Proficient in the use of Many Chat for building and managing chatbots * Experience in using Dialogflow * Knowledge of NLP basics * Experience with Integromat, and Zapier * Experience in reading API documentation * Knowledge of Facebook M Benefits: You will not be required to show up to anything, ever physically! Software and hardware covered.