Inside Sales Development Representative at Community Phone Company

Posted on: 06/15/2022

Location: (REMOTE)

full time

Original Source

Tags: figma

Community Phone is a software-enabled nationwide phone carrier. We have built software that allows us to do things other phone companies cannot do, such as making the analog landline digital for the first time and allowing it to do brand new things, predicting usage to optimize gigabyte economics, providing home internet using fixed wireless, and more. We were part of YC W19, and our backers include the founder of Twitch, the founder of Figma, and early Stripe employees. We have grown 5x year-over-year, and 2022 will be no different. About the role -------------- As a business sales representative, you’ll be responsible for closing inbound business leads. At a high level, these leads are small business owners looking for phone service. You’ll be responsible for understanding exactly what they’re looking for, matching them to the appropriate Community Phone product, sending quotes and following up, negotiating, closing deals, and transitioning customers to their account manager. Leads come from many sources: direct phone calls, transfers from our consumer team, demo requests, form fills on our blog, and eligibility checks. This role requires someone who can manage the entire sales funnel, from making first contact to closing the deal. In the past few weeks, we’ve closed dozens of large accounts ranging from KFC to Starbucks to the Utilities Commission of Texas. As the first full-time business sales representative, you will also be responsible for improving the sales process, providing insight on how we can improve the messaging or the product, and helping develop the script for The role is base + commission. Commission is uncapped; once you hit quota, you will get a portion of every deal you close. About you * Have at least 3 years of experience selling to small and medium businesses: business owners and decision makers have different needs than consumers. Experience working with business owners is a must. * 2 years owning the entire conversion funnel from lead qualification to close: this is a “full stack” sales role. We’ll provide the leads, but you’ll be responsible for working and closing them. * Ability to build rapport quickly: you will be “the face” of Community Phone to these businesses. They need to trust you in order to trust the company and the product. * Proactively improving our workflows and scripts: this is not a sales role where you just “follow the script”. You should be energized by the opportunity to shape our sales motion for this market. * Excited by the idea of working at a startup: as early hires on a new team, there will be some organized chaos to manage. Working at a startup should feel like an opportunity, not a burden. * Native or near-native English proficiency