Support Engineer at WorkRamp

Posted on: 05/06/2022

Location: (REMOTE)

full time

Original Source

Tags: rspec salesforce coverage ruby redis rubocop aws rails postgres

WorkRamp is the leading enterprise platform for corporate learning. We’re out to revolutionize the way people onboard, train, and get certified across the business. Top companies like Zoom, Box, and Reddit trust WorkRamp to deliver amazing learning experiences for their customers, partners, and employees. **πŸ™Œ Why WorkRamp?** - Recently raised a $40M Series C led by Salesforce Ventures, Slack Fund, and Susa Ventures * #1 Top-Rated LMS by The Motley Fool - JMP Securities Hot 100 Startups: The best privately held software companies 2022 * #1 on Inc's 2021 Best Workplaces List for Startups * Fortune's Best Places to Work in the Bay Area 2021 * Top 100 fastest-growing SaaS companies of 2020 by SaaS Mag We're an experienced enterprise team with members that have been part of the early engineering function at SaaS companies, like Box and Mixpanel. We move extremely quickly and are constantly pushing each other to release early and often. ⚑️ **Eng Team Highlights** * Strong focus on internal/upward mobility - always look to promote from within prior to external hiring efforts, clear growth frameworks/promotion paths that are based on measurable, attainable goals. - We are also an incredibly agile and fast-growing team. We're expecting to grow the PDE team by [2.5x](http://2.5x/) in the next year, so the opportunities for growth are going to be endless. You will truly be able to carve out your own career path here, and be able to work for a leadership team that will truly support that growth by giving you projects and work to dedicate to your development. * Collaborative environment - firm believers in no one or no idea is too big or too small to be heard. We empower all of our employees to have a voice and to know that their opinions and their voices will be, not only heard, but valued and respected. **πŸ”§ What will I be doing?** * Work closely with our customer success and support teams to solve customer issues, fix pressing bugs, and implement WorkRamp into various systems. * Build and maintain new internal tools to streamline how we service and scale to customers. * Quickly design, build, and iterate on minor features that need to be rapidly deployed to customers. * Optimize code or reduce technical debt to help other engineers scale more quickly. Our tech stack consists of: * Ruby on Rails * Webpacker, and ReactJS * RSpec, RuboCop, Brakeman * Redis * Postgres * Deployed on AWS πŸ™Œ **What skills do I need?** * Strong desire to work at an early-stage startup * 0 - 2+ years of industry experience building product quality software * Comfortable in different areas and disciplines of a web application, and the ability to learn quickly * Effective communicator verbal and written * Expert time-management and prioritization within a fast-paced environment * Highly collaborative with cross-functional partners and teams πŸ† **Perks** * Fully Remote - Work from anywhere in the US * Unlimited PTO * Equity with annual refreshes * Full healthcare coverage * Stipend for remote work setup * Annual stipend for professional development * 401K * Half Day Fridays every other week * Quarterly Self Care Day & more **- This role can be based anywhere in the US** **- At this time, WorkRamp does not sponsor work visas**