GTI EWP Strategy & Business Services - Business Transformation Coach at JPMorgan Chase Bank, N.A.

Posted on: 03/12/2021

Location: Plano (ON-SITE)

full time

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The Enterprise & Workplace Products group is looking for a Business Transformation Coach to work with infrastructure development/software engineering teams to partner to drive change in the journey to a software-defined infrastructure organization.This role requires a wide variety of strengths and capabilities, including: * Leading and coaching the organization in its transformation and promoting delivery of business value * Deep knowledge and ability to teach/coach in one or more of the following disciplines: Agile, Customer Experience, Product Management, Technical Excellence/SRE, Culture Evolution and Growth Mindset. * Coach executive leadership to better enable business agility * Coach employees and stakeholders to understand continuous improvement * Influencing change that increases team performance at a sustainable pace * Deep understanding of Improvement frameworks and how to enable organizations to improve. * Significant experience working with organizational leadership and teams to change and adjust organizational design to promote self-organizing teams within an enterprise environment * Significant experience and understanding of challenges with of enterprise organizations and how to overcome systemic challenges that may be present. * Exhibits a deep-passion for continuous learning and seeks to provide knowledge gained throughout the entire organization, beyond the team and line of business, and can facilitate classes, workshops, and Agile sharing events (e.g. Agile Hangouts, Community of Practice) * Capable of teaching and facilitating workshops to help teams learn complex topics. * Builds relationships with key members within the delivery pipeline including Product Leads, Managers, Teams, Engineering Managers and senior stakeholdersPersonal Skills Criteria: * Servant Leader - Must be able to garner respect from individuals/teams and be willing to get their hands dirty to get the job done * Communicative and Social - Must be able to communicate well with teams, larger practitioner community and Agile thought leaders internally and externally * Facilitative - Must be able to lead and demonstrate value-add principles to a team * Assertive - Must be able to ensure Agile/Scrum/Kanban concepts and principles are adhered to, must be able to be a voice of reason and authority, make the tough calls * Situationally Aware - Must be the first to notice differences and issues as they arise, coach the team to resolve internally and if necessary involve management * Enthusiastic Engagement- Must be high-energy and be a source for motivation/inspiration for individuals and teams looking for support and guidance * Continual Improvement - Must continually be growing ones craft learning new tools and techniques to manage oneself and a team * Conflict Resolution - Must be able to facilitate discussion and facilitate alternatives or different approaches * Attitude of Empowerment - Must be able to lead teams to self-organization * Attitude of Transparency - Must desire to bring disclosure and transparency to the business about development and grow business trustJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.Equal Opportunity Employer/Disability/Veterans