Remote Technology Program Manager at Ambassador Labs (previously Datawire)Posted on: 09/10/2021
Ambassador Labs (formerly Datawire), the cloud native developer experience leader, enables developers to code, ship, and run applications faster and easier than ever. Maker of top Cloud Native Computing Foundation (CNCF) open source projects, including Emissary-ingress and Telepresence, Ambassador Labs delivers a developer control plane for Kubernetes that integrates the development, deployment, and production infrastructure for developers and organizations worldwide. Ambassador Labs is backed by top investors including Insight Partners, Matrix Partners, Trinity Ventures, and Four Rivers Group. Traditional organizations have an IT Manager. But we’re not traditional, and we’re finding that our IT infrastructure is all in the cloud (we make cloud software, after all). So we’re looking for someone who can help execute our vision of IT for a global, fully remote workforce. Your job is to prioritize and execute technology programs that span multiple disciplines and systems: business continuity, disaster recovery, cybersecurity. You'll also be responsible for IT vendor management from Adobe to Google to Zoom. And finally, you’ll help us orchestrate rollouts of new technology and systems to our rapidly growing team which is currently spread across 4 continents. ### About you: + Exceptional program management skills in technology or IT, with experience driving complex projects such as SOC 2 & endpoint security + Experience with vendor management and negotiation + Engage with people in multiple different disciplines to identify best ways to enable them + Manage our helpdesk for routine employee requests (e.g., new hires, offboarding, support, etc.); currently outsourced. **How to Apply** We are looking forward to [hearing from you](https://jobs.lever.co/datawire/bf563f3a-fed8-4993-84f0-7c77c4063547/apply). We move quickly and decisively. We don’t need to talk to 20 other candidates to make a decision, so if the fit feels right on both sides, you can be part of the team as soon as next week! We’ll talk through your background, your approach to work, and dive into your technical knowledge. We want to hear about your real-life experience and successes, especially the users that you’ve made happy. This is a demanding application process and a significant career move that’s well worth considering. We appreciate you giving us that consideration, and we promise to give you our full attention in return. Talk to you soon!