IT Director at XDR Radiology

Posted on: 11/19/2021

Location: Los Angeles (ON-SITE)

full time

Original Source

Tags: sql net

Do you love improving the big-picture process, but sometimes miss direct interaction with clients? Do you hire great people and mentor them to be even better? XDR Radiology is a leading provider of digital radiography software and hardware for dental professionals nationwide, focusing on delivering easy to understand solutions. Our customers love us, thanks to hard work, dedication to scientific smarts, and most importantly, our respectful approach. We treat each other like human beings because we know that working with great people is as important as working with a great product. We are looking for a full-time **IT Director** in our West LA office to provide strategic technical leadership for our existing and future operations. We are a small company, so each employee has the opportunity to make a big impact. It also means that we sometimes wear multiple hats. While the big-picture stuff is vital, the IT Director may have to talk technical specifics with VIP clients or even jump in with the rest of tech support. **RESPONSIBILITIES** **Technical Support Team** * Service call handling * Intraoral sensor inspection * Tech support information base management * Software product verification * Surveillance of related products (from partners or competitors) * Product development input **I.T.** * Internal IT infrastructure and PC support * Software product testing infrastructure * Database conversion infrastructure * Colocation center * Cybersecurity **Customer Data Center** * Specification and vendor selection * Maintenance * Monitoring * Backup/restore/delivery * Software delivery/update **Benefits** * Full-time staff position * $100-$120k/yr, depending on experience * Hybrid work arrangement, currently mostly remote * Medical insurance with tax-advantaged employer contributions * PTO (3 weeks) * 401(k) with profit sharing contributions * Subsidized pay day lunches * Company-provided parking ---------- If you respond to this post, please provide a cover letter, a resume, your salary expectations, and a short paragraph describing either the project you managed or the employee you mentored that you are most proud of and why. ---------- XDR Radiology is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. ---------- XDR Radiology will consider for employment all qualified applicants in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance. Skills & requirements --------------------- * Current residence in or willingness to relocate to Los Angeles * Strong knowledge of networking and Microsoft environments including various Windows flavors, .NET, MS SQL, and Office 365 * Customer service attitude and approach * Experience overseeing customer data centers * Excellent communication skills - oral and written * Excellent negotiation skills, including with third party service providers and vendors * Commitment to internal coaching/mentoring * Analytic skills, especially with insufficient information * Ability to quickly learn new technologies and processes * Sense of humor * A response to this ad which proves that you read it