Account Manager, 18 month contract (m/f/d) // ResearchGate at ResearchGatePosted on: 05/28/2021
Location: Berlin, Germany (ON-SITE)
ResearchGate is the professional network for scientists and researchers. Not a scientist or researcher? Never heard of us? That’s okay. The web was created by scientists and for scientists, to foster scientific collaboration and drive progress for a better world. Join our team to take the web back to its roots and achieve that original mission. We’re a team of passionate optimists from around the world and from many different backgrounds. Together, we focus on changing the way scientists communicate for the better. We connect the world of science and make research open to all. **Our Products** Our Scientific Talent products allow scientists and researchers to find new career opportunities, whilst providing companies and academic institutions with the tools they need to hire the best team in science. https://www.researchgate.net/scientific-recruitment **Objective of the Role** Account Managers in our Scientific Talent team are the main point of contact for clients. They focus on delivering outstanding service on existing accounts, with a goal of securing renewal business. They also manage all forms of recruitment related client communication and administration, while building trust with clients and expanding relationships. In addition to proactively driving our clients’ package usage, building client relationships and meeting all client needs and deliverables according to proposed timelines, you will create and analyse performance reports and present actionable insights, acting as the key interface between all internal and external stakeholders. **Requirements** * At least 2 years of sales and/or account management experience with a proven track record of achieving positive business outcomes for clients * Experience working with CRM software, particularly Salesforce would be a plus * Goal-oriented, organized, and proactive team player who is self-motivated and self-directed * Strong client orientation with an ability to think innovatively whilst working to tight timelines * Strong communication and interpersonal skills * Excellent command of written and spoken English * Comfortable carrying a revenue based goal **Environment** You'll be working in a dynamic company culture with the chance to individually shape your professional development and growth. Enjoy an energetic and international team who are passionate about changing science for the better. Our hiring process is uncomplicated: you'll be interviewed by the people you'll be working with. We’re located at the heart of Berlin, one of the most exciting cities in the world and a place where people from all walks of life feel welcome. We continue to closely monitor the evolving situation with Covid-19, with the protection of the health and safety of our people being our highest priority. All interviews will be conducted virtually (via phone or video).