Program Manager, Product Design & Research at FIVETRAN

Posted on: 06/23/2022

Location: (ON-SITE)

full time

Original Source

Tags: ux

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. **Job Description** ------------------- From our founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, your data just arrives in your warehouse, canonical and ready to query, no engineering or maintenance required. As we watch more and more companies leverage our technology to become truly data-driven, we’re proud not only of our growth but also of the fact that we’ve grown without compromising our core values. **The Role:** Design Program Managers are creative problem solvers and team drivers by nature. They are experts at building impactful relationships, improving team cohesion, creating efficiencies in the design process, and enabling teams to stay focused on delivering amazing product experiences to our users. You will work with our Product Design & Research team, helping to both evolve and champion Fivetran design operations while maintaining collaborative communication with our stakeholders. You will be creating and building upon our current processes, maintaining priorities and working directly with cross-functional leads to make sure our process is efficient. The ideal candidate can thrive in a fast-paced, sometimes ambiguous environment, and is capable of operating at both a tactical and strategic level. **What you’ll do:** * Lead and build out programs primarily for Product Designers and UX Researchers and as needed, across the entire Design org. Develop and implement processes to support how we design user experiences and collaborate with product and eng teams. * Partner with Product Design Leadership to onboard new team members so they can quickly gain confidence to independently own their work. * Evaluate and implement new tools with product designers and cross-functional partners to solve our growing need to collaborate globally. * Identify opportunities to scale our Design systems, and ensure collaboration and alignment across brand, web, and product. * Define and keep up-to-date documentation of how Design works and how to work with each of the Design disciplines that make up our team. * Source and evaluate design vendors when needed. Interface with legal, security, and procurement teams to onboard and pay vendors, including facilitating statements of work and negotiating business terms and budget. * Partner with Product Design Leadership and collaborate with the Design Ops team to balance competing priorities and maximize team resources to quickly execute on top priorities. * Play a leading role in monthly and quarterly reporting and planning. **What you’ll need:** * A true love for systems and processes. * Thrive in and encourage collaboration while not hesitating to own, define, and deliver on complex and ambiguous tasks. * See opportunities where other people see chaos. * Have a track record of building and executing programs from scratch and measuring their impact. * Relentlessly focus on users and solving for their needs and wants. * Have excellent written and verbal communication skills and use them to effectively roll out large scale programs. * Enjoy working closely with designers, and have familiarity with product development and research methods in the digital space. * Have developed or improved design processes and systems. * Worked with internal stakeholders such as legal, finance, and IT. **Benefits and Compensation:** * 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day! * Option of Health Savings Account (HSA) or Flexible Savings Account (FSA) * Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off * 401k match program * Eligible donation match program * Monthly cell phone stipend * Work-from-home equipment reimbursement for your home office setup! * Professional development and training opportunities * Company virtual happy hours and fun team building activities * Commuter benefits to help with transit and parking costs To learn more about Fivetran’s culture and what it’s like to be part of the team, [click here](https://www.youtube.com/watch?v=YTDAsvIYOkw) and enjoy our video. We’re honored to be [valued at over $5.6 billion](https://fivetran.com/blog/hvr-acquisition-series-d), but more importantly, we’re proud of our [core values of Get Stuck In, Do the Right Thing, and One Team, One Dream](https://fivetran.com/culture). To learn more about Fivetran’s culture and what it’s like to be part of the team, [click here](https://www.youtube.com/watch?v=YTDAsvIYOkw) and enjoy our video. To learn more about our candidate privacy policy, you can [read our statement here](https://fivetran.com/candidate-privacy).