Digital Marketing Project Manager at OHO Interactive

Posted on: 11/05/2021

Location: (REMOTE)

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The Digital Marketing Project/Account Manager role is a hybrid role of both account and project management, serving as a primary client contact supporting our growing digital marketing client base. They will work with a diverse team of digital marketing strategists, campaign managers, SEO specialists, designers, writers, analysts, and developers. This is a remote position working with a distributed team. Some travel is required. **Job Responsibilities** Interact with clients * Manage and build strong relationships with clients while providing various levels of service depending on the scope of digital marketing projects (digital advertising, SEO, analytics, etc.) * Serve as main client contact and provide regular status updates * Respond to client emails regarding digital campaigns, from campaign development to ongoing monitoring and optimizations Interact with internal teams * Lead a team of digital marketing strategists, campaign managers, SEO specialists, designers, writers, analysts, developers, and other team members to ensure that client deliverables and project deadlines are met * Lead internal project meetings and communicate client business needs to the internal project team * Delegate tasks and responsibilities to internal team members while communicating effectively to set and manage expectations Account Management * Responsible for client retention and renewals * Regular account planning meetings with clients to identify opportunities to expand the client relationship * Work with clients to collect project requirements and to write and negotiate project scopes and budgets Project Management * Responsible for the successful initiation, planning, monitoring, and closure of assigned projects * Accountable for on-time, on-budget project delivery * Development and management of project plans, project status reports, timelines, budgets, and resources * Identifying and mitigating potential project risks * Learn and use project management tools and software including but not limited to Basecamp, Mavenlink, and Google Drive Experience/Qualifications * 3+ years of experience in a client-facing role as an account manager or project manager in an agency setting, with special focus on digital marketing deliverables (paid advertising, analytics, SEO, personalization, etc.) * Demonstrated understanding of the resources and tasks required to deliver and produce digital marketing campaigns * Strong problem solving, analytical, and decision-making ability * Exemplary communication (verbal and written) and interpersonal skills including the ability to present in front of a group * Superior time management and organizational skills with experience working on multiple tasks with multiple deadlines * Ability to work well under pressure and flexibility to adapt to demands as needed * Motivated with the ability to self-manage and interest to expand knowledge OHO Interactive is an Equal Opportunity Employer committed to a diverse workforce