Salesforce Administrator at Enactus

Posted on: 10/02/2021

Location: (REMOTE)

Original Source

Tags: sql

***This is a remote opportunity - it is not required for candidates to live in or relocate to Springfield, MO** **OVERVIEW** This position is responsible for the day-to-day configuration, support, maintenance and improvement of our database and leading integrations with other digital platforms (Salesforce and non-Salesforce). **KEY RESPONSIBILITIES** * Manage and maintain CRM by collaborating cross-functionally to determine requirements and developing and maintaining solutions over time * Lead & manage the integration process with other enterprise systems including My Trailhead, Experience Cloud, and country operations onto Salesforce platform * Provide maintenance and support of CRM to ensure proper data integrity * Integrate Salesforce with other third-party solutions in collaboration with Digital Product Manager * Manage staff accounts (Global and Country) and user permissions * Identify new and creative opportunities to leverage the database to support additional business processes or functions * Keep informed of new Salesforce features, releases and functionality and providing recommendations for process improvements * Deliver training resources and support to global and country staff and business users to improve adoption rates across our network * Manage the advanced aspects of Salesforce including custom objects, users’ profiles & roles * Develop and maintain automation with custom workflows and process builder * Assist in development of dashboards and reports * Create efficient case workflow and oversee ticket sources and prompt resolutions **EDUCATION, EXPERIENCE AND CERTIFICATIONS** * Bachelor’s degree in business or technology field or equivalent work experience * At least 5 years’ experience with Salesforce development preferred or combined Salesforce and customer relationship management * Salesforce certification strongly preferred * Proficient in writing SQL Server Queries * Prior experience with Tableau strongly preferred **KNOWLEDGE, SKILLS AND ABILITIES** * Must be able to multi-task, set priorities while maintaining strong attention to detail * Flexibility to meet continuously changing priorities and challenges * Solid communication and interpersonal skills * Ability to drive tasks and projects to completion * Strong overall technical background * Strong problem solving and troubleshooting and data analysis skills * Ability to work independently as well as contribute to team collaboration **Benefits of Joining the Enactus Team** * A remarkable network of like-minded leaders dedicated to a better, more sustainable world * Competitive compensation and remote working conveniences * A unique opportunity to use your skills to help build a “once in a lifetime” transformation and the gratification that you will have a profound and positive impact on the lives of others