Client Solutions Engineer at SecurityTrails

Posted on: 12/24/2021

Location: (REMOTE)

Crunchbase | Original Source

Tags: python

The **Client Solutions Engineer** is a function of our **Client Solutions** team, managing and implementing all aspects of **SecurityTrails** solutions with our clients. In this role, you will support a diverse customer base with practitioners supporting attack surface management, vulnerability management, threat intelligence, security operations and C-suite initiatives. Your days will be spent working closely with our customers to ensure they are effectively leveraging the Total Internet Inventory.**What you’ll do as a Client Solutions Engineer:** * Deploy SecurityTrails products and services in-person and remotely. * Conduct product demonstrations. * Prepare, review, and deliver data samples, data reports, and other documentation to clients or prospects. * Interact with customers to understand their security use cases, workflows and challenges. * Leverage information security experience to identify client technical success criteria including key metrics and methods of delivery and integration. * Scope and implement custom solutions across a variety of client architectures, applications, programming languages, and tools * Manage multiple projects in a dynamic, fast-paced environment * Collaborate with multiple internal teams including sales, product management, engineering, and leadership on customer requirements * 3 to 5-plus years of relevant work experience * Experience with cyber-security tools including attack surface products, EDR (endpoint detection and response), vulnerability scanners, SIEMs, SOARs and ticketing systems. * Customer-facing experience, especially in sales, training or consulting * Ability to train clients around how to utilize APIs and third-party integrations **What you’ll bring as the Client Solutions Engineer:** * Minimum of 2-4 years’ experience in a pre-sales, post-sales or analytical role (intelligence, military, cyber, business operations, etc.) working with enterprise clients and/or executive level decision makers * Previous experience working in a consultative role directly with clients, preferably with SaaS * Experience collaborating and communicating with technical and non-technical personnel. * Ability to troubleshoot * Must be available to work EST hours * Ability to travel * Bonus Points + Programming ability in Python, R, VBA + Certified Ethical Hacker (CEH) or equivalent mid-level technical certification + Experience working with DNS datasets and networking devices