Site Integration Specialist - Fully Remote at Sierra Interactive

Posted on: 06/22/2022

Location: (REMOTE)

Glassdoor: 4.0 / 5 | Original Source

Tags: coverage javascript

**About Us** Sierra Interactive builds tools for real estate professionals to grow their businesses. As a tech startup that's been around for 10+ years, our customers rely on our products as an essential part of their day-to-day operations. These clients keep us in business, and we're committed to providing new clients with an efficient and engaging on-boarding process. **About You** As a site integration specialist, you will help us manage a healthy and continually growing client base and learn the inner ecosystem of real estate technology and lead generation. To be successful in this role, you will need strong communication skills, a solid background in technology, and an eye for design. You will understand how to troubleshoot issues and provide creative solutions to unique problems. You should be exceptionally well-organized, results-focused, and goal oriented with a strong attention to detail. **Description / Job Function** This is a full-time, fully remote position. Your primary role will be supporting the project management team. You will follow an established build-out process designed to fulfill the initial launch of client websites and Customer Relationship Management (CRM) services. You will manage relationships with our clients, acting as a liaison between our clients and other members of our team. In this role, you will use our proprietary software platform to: * Build relationships with clients and guide them through the site setup, enhancement, and launch processes * Initialize, enhance, and launch websites * Assemble a design package, including all assets needed for a site build out * Select and edit images * Update existing settings and client sites * Create location-based searches and site pages based on those searches * Additional site content build-out as assigned * Test and verify website changes * Anticipate and troubleshoot issues with sites and tools * Communicate escalated issues * Perform research to determine possible solutions in order to select the best solution for a specific problem * Identify areas for improvement in the tools, processes and system-at-large **Requirements** You're ready to contribute to the work and culture of a growing tech startup, in that: * You're a self-starter who works well on a team * You're organized and able to juggle multiple priorities at one time. You have the ability to switch gears quickly and re-adjust your focus as needed. * You possess strong organizational, time management, and multi-tasking skills * You have a high level of digital literacy including Office suite, web technologies, image manipulation, and cloud services * You're excited at the prospect of mastering a subject and working in it day to day * Your writing skills are top notch. You have an engaging, conversational style and a solid grasp of grammar. * You've earned a high school diploma / GED or have equivalent work experience As a bonus (though not required): * Some knowledge of real estate (MLS, terminology, regional differences) * Prior web development experience (basic HTML and JavaScript) * BA/BS a plus - current students will be considered * Good understanding of North American geography * Past experience working remotely **Benefits** Starting pay for this role is between $35k and $42k per year, depending on experience. Benefits are available contingent upon completion of a 30 day on-boarding period and include: * Paid holidays and paid time off * Excellent medical, dental, and vision coverage. Full cost covered for employee, and option to add spouse / partner and dependents. * Matching 401k retirement plan contributions (up to 4% employer match) Something else that's important to you? Talk to us. We're flexible and committed to providing a healthy work environment where great people can thrive.