Business Operations Associate at Stack Influence

Posted on: 04/29/2021

Location: (REMOTE)

Original Source

Tags: wordpress

Stack Influence is an influencer marketing platform on a mission to connect brands with everyday people. A venture-backed startup featured in publications like WIRED, Business Insider, WWD and Quartz, our platform is home to one of the largest micro-influencer communities in the United States. We’re searching for an awesome Business Operations Associate who’s ready to tackle an exciting new (or first!) chapter in their career in tech. As a part of our Operations team, you’ll interface with the Sales, Marketing and Account Management team, and work directly with senior leadership. This is a great opportunity for a recent graduate or early career professional who is looking to break into tech or digital marketing. In this generalist role, you’ll have the chance to work on a variety of projects spanning operations, marketing, and product management. To be successful, you’ll need to be results-driven, self-managing, comfortable with ambiguity, and able to aptly balance competing demands. **This is a remote, full-time position.** **What you’ll do:** * Become an expert on Stack’s internal system and tools * Build and maintain strong relationships with existing clients * Send out campaign onboarding information to influencers * Provide administrative support to senior leadership, including scheduling meetings, taking minutes, and other tasks * Work closely with the support team to assist with customer support tickets * Collaborate with our Sales and Account Management teams to deliver the highest level of client service * Provide ongoing feedback to the product and engineering teams to drive improvement of our internal systems and tools * Manage day-to-day bookkeeping * Generate, send and follow up on client invoices * Help with creating marketing materials and managing marketing campaigns * Assist with other tasks as needed **For skills and experience, ideally you are:** * Proficient with Google Office (Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint, etc.) * Comfortable with working with messaging/video conferencing applications or equivalent (i.e. Slack, Zoom, Skype, etc.) * A demonstrated problem solver and self-starter with the ability to take initiative in a constantly changing work environment * Dynamic and energetic with a passion for tech and digital marketing; previous experience in a start-up environment is an asset * Strong with time management and organizational skills * Experienced designing marketing assets; CMS web design (i.e. Wordpress), Canva, and/or Adobe Suite design skills considered an asset * Comfortable conducting client calls on camera * Able to balance competing priorities and manage multiple processes at the same time * A team player with the ability to listen and collaborate * Comfortable in a customer-facing role with demonstrated communication skills; previous experience strongly preferred **Sound like the opportunity you’ve been looking for?** Please apply with your **cover letter** and **resume**. Note: while we appreciate the time and interest of all applicants, only shortlisted candidates will be contacted. *