Support Engineer at All OptionsPosted on: 04/12/2021
Location: Amsterdam (ON-SITE)
Glassdoor: 2.0 / 5 | Original Source
**Join our Trading Support team!** While our developers are on a mission to design the in-house trading software, and our traders are making AllOptions a leading liquidity provider, there is a role to connect these two, provide the front line support and keep all systems running. Once you’re here, you work closely as a team with traders, developers and IT, absorbing and sharing the knowledge about all three. You place emphasis on the system reliability and minimal downtime from any trader’s problem. We are autonomous and independent, not restricted by long procedures and legacy systems, and the most important – we own our results. **Requirements** * Bachelor degree in Math, tech or software related field or equivalent work experience * 1-5 years of experience in Customer support in the field of software or IT * Experience with Linux OS (Red Hat) and command line * Nice to have: programming experience * Nice to have: understanding of financial markets and instruments **Your Characteristics** * Accurate, analytical- and quality-minded * Ability to work in stressed conditions at busy market moments * Desire to help and support systems, people and the business * Proactive and independent working style under minimal supervision * Team player * Good communication skills * Fluency in spoken and written English **Responsibilities** As our Trading Systems Support Engineer, you will: * provide technical support to our trading teams * be in charge of the systems that drive our trading activities. * handle the system related issues, solving the most on spot and passing the rest to other experts; * perform the changes, coordinate the upgrades and be in contact with relevant 3rd parties. * optimize wisely and automate support where it can be done, delivering new ideas and improvements when responding to incidents. * develop good trading knowledge and combine it with system and development expertise. **Who we are** All Options is a derivatives trading company established in 1998. We are a market maker firm with a major presence on European and growing presence on non-European equity derivatives markets, specialized in trading options of listed financial instruments. We are a non-hierarchical, informal organization, continuously looking for improvements and growth. Every employee has a high impact on our results, which is both challenging and rewarding. **Contact** Ready to start working in a great team? Apply today online!