Software Developer DevOps at Hootsuite

Posted on: 02/05/2021

Location: Canada (REMOTE)

Crunchbase | Original Source


We’re looking for a **Software Developer, DevOps** who can help us support the development organization to deliver value to customers in a reliable, efficient, and safe manner. You’ll do this by solving problems and creating infrastructure, software, and processes. You’ll be working in a focused team that owns one or more pieces of the production application environment and the developer experience. This role reports to the Director, Production Operations and Delivery and is based in Hootsuite’s Vancouver office (post COVID19) or remotely across Canada or the US (in accordance with Hootsuite's local employment entities). **WHAT YOU’LL DO:** * Write software - tools, libraries, automation, services * Design and build our infrastructure platform + Identify and implement new platform features + Research and evaluate new technologies + Refactor, rewrite or retire existing platform features * Operate our developer experience and production application environments + Diagnose and repair our distributed systems + Perform maintenance, upgrades and migrations + Control or eliminate repetitive tasks, alert noise, and business-as-usual work * Enable development teams + Provide executable interfaces to our infrastructure platform + Provide tools and best practices to support the entire software development lifecycle * Participate in a flexible on-call rotation * Communicate by writing documentation, participating in meetings, and showing off your work at demos **WHAT YOU’LL NEED:** * A degree in Computer Science or Engineering or equivalent experience and intermediate-level experience working in an SRE, DevOps or software engineering role * An ability to write software and working knowledge of software engineering practice * Experience using infrastructure-as-code tools to build and run cloud infrastructure * Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding * Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs * Self Development: is personally committed to, and actively works to continuously improve * Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems * Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects * Preferred. Working knowledge of Linux systems administration, including troubleshooting system-level issues, networking (L3-L7) and basic monitoring * Preferred experience with operating, building and maintaining cloud infrastructure * Preferred understanding of SaaS software development practice; Ideally you have experience working on a SaaS product **WHO YOU ARE:** * Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community. * Curious. You are always learning and seeking ways to make things better. * Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity. * Humble. You lead with humility and empathy, respecting and learning from the perspectives of others. **Share our values:** We champion the power of human connection. We’re united globally by our shared values of innovation, grit, humility, and passion for customer success. **Make an impact:** Working at the speed of social, we create value for our customers by delivering solutions that power relationships at scale. Our pace of work enables fast learning and fosters an environment where you can stretch yourself and make an impact. **Learn and grow:** We’re committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our employees are teachers and learners who work out loud and share their knowledge to enhance each other’s growth. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Our purpose is to champion the power of human connection and the heart of connection is inclusion. You belong here. *Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.*