Central Operations Manager at SnapprPosted on: 06/22/2022
At Snappr, we're changing the world by making amazing visual content accessible to everyone. We tackle gnarly problems so that photographers, consumers, and businesses can connect in more than 200 cities around the world to create and access beautiful visual content. If you like building beautiful things that people love and solving hairy problems that others are afraid to touch, come join our rocket ship. **About the role**** :** Our **Central Ops team** is the heart and soul of Snappr. There are four divisions within this team: **Business Operations, Enterprise Operations, Consumer Operations, and Marketplace Operations**. The sr. managers who lead these divisions are like NFL quarterbacks coordinating plays, soccer midfielders dictating possession, and orchestra conductors maintaining harmony. This data-driven role calls for a rare combination of analytical thinking, operational prowess, user empathy, and interpersonal ability to lead our highest impact initiatives. We trust our Ops Managers to run the show, allowing them to work with global cross-functional counterparts (i.e. Sales, Marketing, Product, Support, and other Ops verticals) to drive innovation, scale our most impactful processes and initiatives, and incubate new experiments to drive consumer and enterprise growth. *Warning: This role isn't for the faint of heart. Most people would be intimidated by a challenging opportunity like this. We won't hold it against you if you don't apply. But if you're crazy enough to want to join the ride as we change the world, then what on earth are you waiting for?* **What you'll do:** * lead new country launches to power Snappr’s explosive growth and enable our consumers and enterprise clients to access on-demand visual content worldwide * identify, incubate and lead cross-functional special projects to drive global marketplace growth and solve our most complex challenges * work closely with the product team to launch and operationalize new products from scratch * utilize data to understand photographer and customer behavior and incubate new initiatives to improve their experience * develop & optimize processes by breaking projects into actionable steps with aggressive timelines for completion * build, track, and communicate detailed metrics dashboards to make data-driven decisions at scale * hustle - take ownership of Snappr's growth and do whatever it takes to get the job done **You'll thrive in this role if you:** * have 2+ years of experience managing operations at high-growth marketplaces * are a wizard with spreadsheets and SQL * have high energy and can dial up the intensity on-demand * laugh more than you frown * appreciate the finer things in life (we *are* a photography company) * communicate with deadly precision * eat growth for breakfast * fight fires for lunch * eat debates for dinner (we love to eat) * have an obsessive attention to detail * hustle like a car salesperson * project-manage like a wedding planner * know how to win friends and influence people * get bored easily * can run through brick walls (we don't like blockers) * are looking for a 9 to 5 job * can read sarcasm **Job benefits:** * competitive salary * generous equity package * front row seat on a rocket-ship * elite team of high-performing and passionate individuals * a rapidly changing, hypergrowth environment * work alongside the founding team as we aggressively scale up * **great workspaces in San Francisco, Medellin, and Manila - current opening is for our San Francisco site** * flexible work-from-anywhere policy **About the team:** Snappr is the largest on-demand marketplace for professional photography and visual content in the world. We are a global team of driven, entrepreneurial individuals who are redefining visual content creation everywhere. You will get to work directly with the founding team, in particular with the Head of Operations, from our San Francisco office in the heart of the Financial District.